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This page was last updated: 5/24/2016 7:35:50 PM

ShoreTel Communicator Configuration
How To Configure ShoreTel Communicator

ShoreTel Communicator is the Windows application that helps you get the most out of the ShoreTel VOIP (Voice Over IP) phone on your desk. This application helps you use your phone by allowing you to control your phone from a Windows interface. It allows you to view call history, listen to voicemail messages, look up phone numbers for other California Western employees and place calls to them, and perform various other common phone functions.

 Before you can use ShoreTel Communicator for the first time you must configure it. This takes only a few minutes.

 

  1. Click on the ShoreTel Communicator icon.  If you don't see it on your Windows Desktop or Taskbar, click on Start -> All Programs -> ShoreTel -> ShoreTel Communicator.  You should see the dialogue box below.  Click Next

    ShoreTel Getting Started Wizard


  2. In the Server Name field, type shoretel. Check the Use Windows credentials box.
     
    Shoretel


  3. Click Next in the dialogue box below.

    ShoreTel Getting Started 3

  4. Click Next

    ShoreTel 4


  5. Click on the red “record” button to record your name for the voicemail system (it will automatically activate the microphone on your new phone…cool!). Click Next when you're done.

    Shoretel



  6. Click Finish in the dialogue box below.  We recommend that you do not check the box next to "Start ShoreTel Communicator..." as this is known to cause occasional problems with Outlook.

    ShoreTel Getting Started 4


That's it.  ShoreTel Communicator should now be running on your Windows Desktop.

If you need help using your ShoreTel phone or the ShoreTel Communicator application, please refer to the instructions that can be found on the Facilities web site here.

 

 

 

 

 

 



 
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