ShoreTel Communicator is the Windows application that helps you get the most
out of the ShoreTel VOIP (Voice Over IP) phone on your desk. This application
helps you use your phone by allowing you to control your phone from a Windows
interface. It allows you to view call history, listen to voicemail messages, look up phone numbers
for other California Western employees and place calls to them, and perform various other common phone
Before you can use ShoreTel Communicator for the first time you must
configure it. This takes only a few minutes.
Click on the ShoreTel Communicator icon. If you
don't see it on your Windows Desktop or Taskbar, click on Start
-> All Programs -> ShoreTel ->
ShoreTel Communicator. You should see the dialogue box below.
In the Server Name field, type
shoretel. Check the Use Windows credentials box.
Click Next in the dialogue box below.
Click on the red “record” button to record your name for the voicemail
system (it will automatically activate the microphone on your new
phone…cool!). Click Next when you're done.
Click Finish in the dialogue box below. We
recommend that you do not check the box next to "Start ShoreTel
Communicator..." as this is known to cause occasional problems with Outlook.
That's it. ShoreTel Communicator should now be running on your Windows
If you need help using your ShoreTel phone or the ShoreTel Communicator
application, please refer to the instructions that can be found on the
Facilities web site