This page was last updated: 5/12/2016 4:56:27 PM
Email: FAQ (answers to questions regarding virus messages, SPAM, Outlook, mailbox size limits, the calendar)
Email/Outlook FAQ
Q1: How do I connect to my CWSL email
account
from home or while traveling?
Q2: I was expecting an email that never came. I have been
assured by the sender that they sent it, but I can't find the email message. What should I do?
Q3: I want to share out my
Outlook Calendar with another user.
How do I do that?
Q4. How do I clean up my email?
- Why it is important
- Large Email folder (best way to clean up quickly)
- Deleted Items folder
- Junk Email folder
- Outlook clean up tools
- Sorting on any email column header
Q5: I received a message implying that a
virus has been sent from my email account/address. Is my computer infected? If
not, is there a way to prevent these messages?
Q6: I received a "delivery failure" message implying that
I sent a message that I did not send. Is my computer infected? Has someone
"hijacked" my email address? Has someone "hacked into" my email account?
Q7: I'm receiving SPAM email in my Outlook inbox. How are these
messages getting through? Why doesn't our anti-spam system stop these messages?
Why are legitimate messages sometimes quarantined as SPAM?
Q8: How can I send email to students by class year?
Q9: I've been receiving "Delivery is delayed" messages from the CWSL Email
Gateway after sending a message. Why? Is there a problem?
Q10: How do I send email to every student in my class?
Q11: Smartphones: Which smartphones are supported, and how do I set up my smartphone to sync with my CWSL email account?
Q12: How To Create an email signature
Q13: I'm trying to send
a large file attachment via email, but it's failing. Why?
Q14: I keep receiving a message from System Administrator that my mailbox
is over its size limit. Why?
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