Welcome to the Information Technology HelpDesk Website
This site provides self-help computing resources and information for
California Western faculty and staff. We will also use this site to communicate
network-related status messages to the user community. This site will be updated
periodically, so please check back often.
To contact the IT Service Desk please email
If you are unable to send email, please call
(Note: this number hunts for an available
IT service desk member. During COVID, this may ring eight or more times before
going to voicemail.)
Students seeking computer help should visit the Library's
Student Network and Computer Labs page or visit the Student Computer Lab
Technician located in the Library's computer lab.
Network downtime is rare on the CWSL computer network. However, if and when
serious problems occur, please check this space for the
Network status as of
3/6/2021 2:11:34 AM:
All systems functioning normally.
Upcoming Planned Outages:
Certain pages on the HelpDesk site require authentication if you are accessing the page from outside of the CWSL network. Wherever you see the lock icon next to the link, you will be required to enter your network login and password (if you are accessing the page from outside of the CWSL network